The final week of February, 2019 (Feb. 25 - Mar 1), iLab Operations Software will be conducting an internal event with all product staff. iLab Support will be staffed at significantly reduced levels and will focus on critical issues only (i.e. issues that prevent key workflows from completing). For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone (regional numbers can be found here) and we will prioritize those requests first. Regular support tickets will be monitored periodically and processed in order of submission starting March 4th, 2019. During this time, you can also refer to the iLab Help Site and iLab Status Page for site information. Please note that this will not affect standard Core Facility Operations.

Clinical & Translational Science Institute

Overview of Services

Welcome to the University Park Clinical Research Center (CRC), a service unit in Penn State's Clinical and Translational Science Institute. The CRC is located in the Elmore Research Wing of Noll Lab on the University Park campus.

The CRC's primary mission is to provide infrastructure and services for investigators who conduct human clinical research. We welcome the opportunity to work in partnership with investigators to implement and complete clinical research protocols.

To learn more about our facility, as well as the equipment and services available to investigators across the University, please navigate to the other tabs on this site.

Citing the Grant

The Clinical Research Center is a unit within Penn State’s Clinical and Translational Science Institute (CTSI). The CTSI is funded by a grant from the National Center for Advancing Translational Sciences (NCATS).

For purposes of continued support of the CTSI and CRC, we request that you document the use of any CRC services in all publications using the following language:

The project described was supported by the National Center for Advancing Translational Sciences, National Institutes of Health, through Grant 1UL1TR002014-01. The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH.

All manuscripts should comply with NIH Open Access policy. Please also send copies of all published manuscripts, articles, or abstracts based on research performed with CRC services to the CTSI Program Manager, Dee Bagshaw,

Leadership - CTSI

CTSI PI : Lawrence Sinoway, MD

CTSI Co-Directors: Susan McHale, PhD; Diane Thibitout, MD; Urs Luenberger, MD

CTSI Administrative Director : Charity Sauder

Leadership - UP Clinical Research Center (CRC) Operations

CTSI UP Program Manager : Dee Bagshaw, 814-865-4302,

CRC Medical Director: Roberta Millard, MD

CRC Nurse Manager: Cyndi Flanagan, 814-865-7103,

CRC Steering Committee: Orfeu Buxton, Chair

CRC Science Review Committee: Sheila West, Chair

Location and hours of operation

Hours Location

Monday - Friday

7am - 4pm


Other times available by appointment         

201 Noll Lab, Elmore Wing

University Park, PA  16802



Links and Resources


Name Role Phone Email Location
Dee Bagshaw
CTSI Program Manager
University Park, PA
Cyndi Flanagan
CRC Nurse Manager
University Park, PA
Amy Ciccarella
CRC Dietitian
University Park, PA

Fees for CRC services provided at University Park

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Center Services (40)