ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, June 19th, 2026. We will resume regular U.S. support hours on Monday, June 22nd, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
A staff of engineers and technicians who are dedicated to the proposition that engineers still know how to get their hands dirty and love to solve problems. The mission of the Research Instrumentation Facility is to provide support for both research and educational programs. We provide cost-effective and high quality services for design and fabrication of custom instrumentation and the maintenance and repair of equipment which is used throughout the Penn State community.
Examples of equipment repair:
Bob Crable | Asst. Research Engineer - rmc114@psu.edu
Randy Kochik | Asst. Research Engineer - rwk5400@psu.edu
| Hours | Location |
|
Monday - Friday
7:00am - 3:00pm
|
121 Benkovic Building
University Park, PA 16802
|
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Teresa Spayd |
Administrator | Billing
|
814-865-6553
|
tab18@psu.edu
|
101 Benkovic Building (Chemistry)
|
| Robert Crable |
Administrator | Faculty-Staff
|
814-865-0254
|
rmc114@psu.edu
|
121 Benkovic Building (Chemistry)
|
| Randy Kochik |
Administrator | Faculty-Staff
|
814-865-0359
|
rwk5400@psu.edu
|
121 Benkovic Building (Chemistry)
|