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At this time the glass shop services the Chemistry Department.
Jerry French| Glassblower
| Hours | Location |
|
By Appointment |
22 Pond Laboratory
University Park, PA 16802
|
The glass shop is located in Room 22 Pond Lab. You can access the shop by entering through the double doors at the bottom of the ramp located on the south end (closest to Chandlee Lab) of the building.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jerry French |
Administrator | Faculty-Staff
|
814-865-7051
|
jff5667@psu.edu
|
22 Pond Lab
|
| Shari Miller |
Administrator | Billing
|
814-865-2149
|
slt7@psu.edu
|
101 Chemistry Building
|
| Teresa Spayd |
Administrator | Billing
|
814-865-6553
|
tab18@psu.edu
|
101 Chemistry Building
|