ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Penn State Behrend has numerous labs across campus that house a pleathera of instrumentation and equipment, that is avaliable for faculty, staff, student, and industry use.
This core is specific to the instruments and equipment housed in the Jack Burke Research and Economic Development Center building located on Penn State Behrend's campus.
| Hours | Location |
|
Monday - Friday, 8AM - 5PM 24/7 accesss for Trained Users |
5350 Technology Drive Erie, PA 16510 |
Note: Burke Center building is open during normal working days. Labs may require card swipe access to enter.
Please contact us to gain card swipe access.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Beth Last, Ph.D. |
Research Core Facilities Coordinator
|
814.898.6134
|
bab5313@psu.edu
|
254 AMIC
|
| Adam Gummerson |
Laboratory Technician
|
amg7364@psu.edu
|
128 Burke
|
|
| Josh Lutz |
Plastic Lab Assistant
|
814.898.3146
|
jjl5821@psu.edu
|
128 Burke
|
| Chris Bartlett |
Machinist
|
814.898.6407
|
csb5580@psu.edu
|
126 Burke
|
| Andy Bartlett |
Machinist
|
814.898.6512
|
awb5985@psu.edu
|
126 Burke
|