Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
High Performance Computing and enterprise-level storage provide researchers at Penn State College of Medicine the ability to quickly and efficiently process large amounts of data while allowing results to be accessed for the life of the research project. The system also allows researchers to work on multiple projects simultaneously while maintaining fast data transfer rates. HPC systems are utilized by preeminent universities and government agencies that depend on complex data analysis and applications.
Leadership
| Phil Canakis | COM-IT Manager |
For any HPC escalations or problems, please contact the core at HPCCore@pennstatehealth.psu.edu
| Hours | Location |
|
Staffed: Monday - Friday 8AM - 5PM |
University Technology Center |
For links and resources please log in and go to the Request Services Tab.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Phil Canakis |
Core Manager
|
HPCInfo@pennstatehealth.psu.edu
|
