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ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

High Performance Computing (COM)

Overview of Services

High Performance Computing and enterprise-level storage provide researchers at Penn State College of Medicine the ability to quickly and efficiently process large amounts of data while allowing results to be accessed for the life of the research project. The system also allows researchers to work on multiple projects simultaneously while maintaining fast data transfer rates. HPC systems are utilized by preeminent universities and government agencies that depend on complex data analysis and applications.

Leadership

Jason Hughes

Associate CIO

For any HPC escalations or problems, please contact the core at HPCCore@pennstatehealth.psu.edu

Location and hours of operation

Hours	Location
Staffed: Monday - Friday 8AM - 5PM Open: 24/7	University Technology Center 50 Life Lion Drive Hershey, PA 17033

Links and Resouces

For links and resources please log in and go to the Request Services Tab.

Contacts

Name	Role	Phone	Email	Location
Jason Hughes	Core Director		jhughes7@pennstatehealth.psu.edu
Core Manager	Core Facility		HPCCore@pennstatehealth.psu.edu